ActiveSync 3.8 Install Hang

I searched Google and Technorati for this information, and the link below was the only information to offer an inkling of light on a dark subject: Ipaq HQ Forums - Unable to Install ActiveSync 3.8.

Look for the information from Geoff_from_Glenside. His steps are fairly simple, yet they did not work for me. Finally, I tried ending all the tasks including is_setup.exe. Then, I opened the Temp folder by clicking Start --> Run and typing %temp% and pressing enter. Finally, I double-clicked setup.exe, and VOILA! -- The installation succeded.

All that work and about 2 hours of research to install a simple program. Microsoft: 1) you need to document this problem as it seems that many people have it as per my Internet perusing, and 2) making it this difficult to install to a brand-new pc without having had any activesync software installed previously is a real problem; you won't have many adopters if it requires this much trouble to install the most basic of software.